Returns and Refunds Policy
1. Introduction
At Academia Studyx, we strive to offer high-quality courses and an exceptional learning experience. However, we understand that unforeseen circumstances may arise. Therefore, we have established this refund policy to ensure the satisfaction of our students.
2. Digital Courses
All digital courses purchased on our platform are non-refundable once access to the course content has been granted. This is due to the nature of digital content, which can be easily copied and distributed.
If a student encounters technical or access issues, they are encouraged to contact our technical support team for assistance.
3. Enrollment Cancellations
Students may cancel their enrollment up to 7 days before the course start date and receive a full refund. After this period, refunds will not be issued, regardless of attendance or participation in the course.
4. Early Access Courses
For courses offering early access to exclusive content, accessing the content is considered acceptance of the non-refund policy conditions.
5. Refunds for Billing Errors
In the event of a billing error, students must contact our customer service team within 30 days of the charge. We will evaluate the situation, and if applicable, a refund will be issued.
6. Policy Modifications
Academia Studyx reserves the right to modify this refund policy at any time. Any changes will be communicated to students via the website or email.
7. Contact
If you have any questions about our refund policy, please feel free to contact us via email at contacto@academiastudyx.com or through our contact form on the website.